All orders ship from Los Angeles, California. Orders are processed within 1-2 business days. Your order will be shipped once it is processed, and you will receive tracking details upon shipment. We do not ship to PO Boxes. Free shipping offers do not apply to orders shipped to Hawaii and Alaska. Shipping rates are based upon the total weight & volume of your order, as well as the distance to the destination. We carefully pack every order but sometimes damage can occur in transit. If your product arrives damaged, incorrect, or missing an item please report it to us by calling +1 (310) 366-7121 or emailing email@example.com within 7 days of receipt. After 7 days from the delivery date, we cannot be held responsible for damaged, incorrect or missing items.
Small parcels are shipped via UPS, USPS, or FedEx. Once your order has shipped, you will receive a shipment confirmation email with your tracking number.
For bulk or wholesale orders within the Los Angeles area, we ship via our own fleet of trucks. Local deliveries may be eligible for free delivery on a minimum order basis.
For bulk or wholesale orders outside of Los Angeles, we ship via a common carrier.
For all orders shipped via a common carrier, delivered pricing will be determined by the quantity ordered and destination.
Please email us at firstname.lastname@example.org as soon as possible if you wish to cancel your order. We will do our best to accommodate any cancellation requests that have not been processed or shipped.